Cookie Policy

1. What cookies are

Cookies are small text files stored on your device by a website. They allow the site to recognise your browser, remember preferences, and analyse how the site is used. We also use similar technologies such as localStorage, sessionStorage, and pixel tags.

2. Categories we use

• Strictly necessary — session, authentication, security, and cart/credit selection. The site cannot function without these and they cannot be disabled.
• Functional — remember language, currency, and welcome promo code. Set only if you accept non-essential cookies.
• Analytics — aggregated, privacy-respecting usage statistics to understand which pages perform best. Set only with consent.
• Marketing — used to measure campaign performance. Off by default; enabled only with explicit consent.

3. Managing your choices

When you first visit, our cookie banner lets you accept all non-essential cookies or reject them. You can change your choice at any time by clearing the void.cookie.consent entry in your browser’s site data, or by writing to our client care team.

Most browsers also let you block or delete cookies through their settings. Note that blocking strictly necessary cookies may break checkout, sign-in, and other core features.

4. Third parties

We may use trusted third parties (for example, our analytics provider) that set their own cookies. These providers are bound by data processing agreements and only act on instructions we give them.

5. Retention

Session cookies expire when you close your browser. Persistent cookies expire after the period stated in the cookie itself — typically 30 days for preferences and up to 13 months for analytics.

6. Updates

This Cookie Policy may be updated as our use of cookies evolves. Material changes are shown on this page with a new “Last updated” date.